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Title
Text copied to clipboard!Freight Forwarding Officer
Description
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We are looking for a Freight Forwarding Officer who will be responsible for the efficient planning, organization, and coordination of freight transportation both domestically and internationally. This position is key to ensuring the smooth flow of goods between suppliers, warehouses, and customers. The successful candidate will have experience in logistics, excellent organizational skills, and the ability to solve problems in real time.
The Freight Forwarding Officer will work closely with carriers, customs authorities, warehouses, and business partners to ensure deadlines are met and transportation costs are optimized. Responsibilities include processing orders, tracking shipments, preparing shipping documents, and handling claims.
In addition to technical skills, the ability to communicate in a foreign language, especially English or German, is important, as most communication with partners takes place in an international environment. The candidate should be flexible, independent, and able to work under pressure.
This position offers the opportunity to work in a dynamic environment with potential for professional growth and development in the field of logistics and transportation.
Responsibilities
Text copied to clipboard!- Organize and coordinate freight transportation
- Communicate with carriers and logistics partners
- Track shipments and resolve issues during transit
- Prepare and verify shipping documents
- Ensure compliance with customs and legal regulations
- Optimize transportation costs
- Process orders and handle invoicing
- Handle customer complaints and claims
- Collaborate with other departments (procurement, warehouse, sales)
- Collect and analyze transportation data
Requirements
Text copied to clipboard!- High school or university education (preferably in logistics)
- Experience in freight forwarding or logistics
- Knowledge of English or German
- Proficiency in MS Office and logistics software
- Excellent organizational and communication skills
- Ability to work independently and in a team
- Flexibility and problem-solving skills
- Responsibility and attention to detail
- Knowledge of customs and transport regulations is an advantage
- Stress resistance
Potential interview questions
Text copied to clipboard!- What experience do you have with organizing freight transport?
- How would you handle a delayed shipment?
- What software have you used in logistics?
- How do you handle working under pressure?
- What foreign languages do you speak and at what level?
- How would you optimize transportation costs?
- Have you ever dealt with customs procedures?
- How do you approach handling complaints?
- What are your strengths in logistics?
- Why are you interested in this position?
